SHIPPING

- Keshet Crystals offers first class, second class and international tracked shipping, as well as free collection in store . Shipping rates are calculated at checkout.

- Any UK orders over £50 receive free shipping

- All shipping is sent tracked. Once your order has been shipped you will receive an email notification with tracking information. 

- All shipping information is sent via email. If you think you have not received any, make sure you check your junk/spam inbox.

- Processing time before shipment is typically 2-3 days.

- Once posted with tracking number provided, Keshet Crystals is not at fault for any delays, and any issues should be disputed with your local courier (usually Hermes).

RETURNS

Crystals are such personal and beautiful gifts. Once a crystal has been given a new home, Keshet Crystals does not offer returns on that purchase. 

In the rare case that an order should arrive damaged, please contact Keshet Crystals within 14 days of arrival.